Terms & Conditions

Effective Date: 10/01/2025

SMS Messaging Service 

By sending a text message from your mobile device containing the keyword JOIN to (832) 244-0685 you will opt-in to receive text messages, By providing your mobile number, you agree to receive text messages from Kingwood Assisted Living regarding change of condition, medication changes, invites to family gatherings, emergency situations or notifications regarding your family member. Message frequency varies based on communication needs. Message and data rates may apply. No mobile information will be shared with third parties. You can reply STOP to unsubscribe at any time or HELP for assistance. You can check our Privacy Policy at this link: View Privacy Policy

Message Frequency 
You will get more than one message from us unless you opt-out, and while messaging frequency varies, you will likely receive unlimited messages. Kingwood Assisted Living decrease the total number of messages. Kingwood Assisted Living and carriers are not liable for delays or undelivered messages. 

Message and Data Rates 
Message and data rates may apply based on your mobile carrier’s terms. 

Privacy Policy 
Your information will be handled in accordance with our Privacy Policy

Cancellation/Opt-Out Instructions 
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.  

Help/Customer Support 
Text the word HELP for support. You may also contact us directly at info@kingwoodassistedliving.com and (832) 244-0685. 

Liability 
We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.